Contact Us
If you need help with your account, payments, technical issues or general feedback, our support team is ready to assist. We can help with verification queries, withdrawal enquiries and responsible gambling requests, and will act in your favour to resolve matters quickly. Contact us to update account details, report suspicious activity or request authorised documentation; our support centre provides clear guidance and practical assistance to UK players. Use live chat or email for a fast reply. Our team works with you.
| Department | Contact |
|---|---|
| Customer support | [email protected] · Live chat 24/7 · Typical reply within 1 hour |
| General enquiries | [email protected] · Response within 24 hours for standard enquiries |
| Affiliate enquiries | [email protected] · Partner enquiries Mon-Fri, 09:00-17:00 |
| Phone | +44 20 7946 2813 |
| Working hours | Mon-Fri, 09:00-18:00 |
Contact Us by Email
For detailed requests, account issues or to submit documents, email is our preferred contact method. Please send your message to [email protected] with a clear subject line and include your full name, account ID and up-to-date contact details to avoid delays. Attach any relevant documents and allow up to 48 hours for a response; complex cases may take longer.
Contact Form
Response Time
Need help? Our support team aims to respond to most enquiries within one business day. Simple questions are usually handled quickly via live chat or email, while more complex cases, such as verification or payment investigations, may take longer depending on their nature and third-party involvement. We’ll keep you updated throughout the process.
Feedback
Tell us what you think about SpinDjinn. Send feedback, suggestions or ideas to help improve the site and services. We review every message carefully and use your input to refine promotions, features and usability. Your comments help us fix issues faster and shape future updates. Thank you for taking the time to share your thoughts.