SpinDjinn Casino Responsible Gambling

At SpinDjinn we are committed to safer gambling and to keeping play enjoyable and under the player’s control. We believe gambling should be a form of entertainment, not a source of harm, so we provide clear tools and support to help customers manage their activity and protect their wellbeing.

Player protection principles

We put player safety first by combining easy-to-use account controls with monitoring and timely support. Our approach is practical and preventative - we aim to identify risky behaviour early, offer tailored restrictions, and signpost professional help when needed. We expect customers to play responsibly and to use the tools available to them.

Activity-control tools

We offer a range of controls you can set in your account to manage how you play. These are available in the Responsible Gambling section and the cashier, so you can change them whenever you need.

Deposit limits

You can set daily, weekly and monthly deposit limits. Limits take effect immediately and can be reduced at any time. Increases may be subject to a cooling-off period for your protection.

Loss limits

Loss limits help you control spending by capping how much you can lose over a chosen period. You can set or adjust these limits in your account and they apply across real-money activity.

Time limits and account breaks

Use session reminders and reality checks to keep track of time spent gambling. You can take a short time-out from 24 hours up to several weeks, or choose a longer account break if you need more distance from play.

Self-exclusion

If you need to stop gambling for an extended period you can self-exclude from our services. Self-exclusion options include multi-month periods and longer terms. When you self-exclude we will block access to your account and stop marketing contact. You can also register with GAMSTOP for UK-wide exclusion across participating operators.

Signs of problematic behaviour

Look out for changes in your behaviour such as chasing losses, spending more time or money than intended, neglecting commitments, borrowing to gamble, or feeling unable to stop. If you recognise these signs in yourself or someone you care for, consider using our controls and seeking support.

Tips for maintaining control

• Set and stick to deposit and loss limits before you start playing.
• Use session reminders and take regular breaks.
• Only gamble with money you can afford to lose and avoid using credit.
• Keep gambling separate from work and other responsibilities.
• Talk to someone you trust if gambling is affecting your life.

Professional help and support organisations

If you need professional advice or counselling, contact recognised UK organisations such as GamCare, GambleAware, Gamblers Anonymous or the National Gambling Helpline. These services offer confidential support, practical advice and treatment options. If you prefer, we can also help you apply account limits or self-exclude immediately via the Responsible Gambling area.